Product Engagement Manager, User Operations
OpenAI · San Francisco · Remote · FullTime · Posted Jul 13, 2026
ABOUT THE TEAM The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. ABOUT THE ROLE As a Product Engagement Manager on the User Operations team, you will lead a team of Product Engagement Specialists responsible …